Last Updated: 11/19/2025

At BNM Auto Detail, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

When you visit our website, contact us, or book a service, we may collect:

• Name
   
• Phone number
   
• Email address
   
• Service address (Lawrence, MA and surrounding areas)
   
• Vehicle details
   

• Deposits and payments are processed through secure third-party payment processors.
   
• BNM Auto Detail does not store or have access to full credit card details.
   

Our website may automatically collect:

• IP address
   
• Browser type
   
• Pages viewed
   
• Date and time of visit
   

This information is used for analytics and improving website performance.

We use your information to:

• Book and confirm detailing appointments
   
• Provide mobile detailing services
   
• Process deposits and payments
   
• Contact you regarding appointments, updates, or schedule changes
   
• Improve customer service and website performance
   
• Maintain business records
   

We never sell or rent your personal information.

We may share your information only with:

• Trusted service providers (payment processors, booking platforms, etc.)
   
• Law enforcement, if required by law
   
• BNM Auto Detail staff, solely for completing scheduled services
   

We do not share your information for outside marketing.

Our website may use cookies or analytics tools to improve user experience and understand website traffic.
Cookies do not give us access to your personal data.

You may disable cookies through your browser settings.

We take reasonable steps to protect your information, including:

• Secure payment processing
   
• Limited access to personal data
   
• Safe data storage practices
   

However, no online transmission is 100% guaranteed secure.

You may:

• Request updates or corrections to your information
   
• Request deletion of your data (unless required for legal or accounting purposes)
   
• Opt out of appointment reminders or notifications
   

To make any request, email us at: bnmautodetailingservice@gmail.com

Our services are not intended for children under 13. We do not knowingly collect information from minors.

We may update this Privacy Policy at any time. Any changes will be posted here with a new “Last Updated” date.

If you have any questions or concerns about this Privacy Policy, please contact:

BNM Auto Detail
Email: bnmautodetailingservice@gmail.com
Location: Lawrence, MA (Mobile Service)